KTM 790/890 DUKE Tail Tidy Fender Eliminator Standard

Shipping

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.  

Internaional orders

Please note orders outside the UK to other countries may be subject to your countries VAT / DUTY charge.

Returns/Refunds

In the event that your order arrives damaged in any way, please email us as soon as possible at info@newragecycles.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at info@newragecycles.co.uk

Refund/Returns   (14 day return policy)

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer until an RMA is provided.

There are certain situations where only partial refunds are granted: (if applicable)
*Damaged sheet metal or materials will be subject to a restocking fee. As the manufacturer, we inspect all materials that are received and the item should be in a re-sellable condition. We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@newragecycles.co.uk

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@newragecycles.co.uk

4lw Ltd t/a New rage cycles Uk

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping any item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.